FAQ

Everything you need to know before you switch.

Clear answers on coding, denials, onboarding, security, and pricing, everything practices ask before partnering with Ready Halo for medical billing and RCM.

FAQ

Common Questions

Epic, Athenahealth, eClinicalWorks, AdvancedMD, Kareo, NextGen, and 40+ others — we adapt to your system, not the other way around.

No. That’s the point of EMR billing — we work inside what you already use, with no migration.

Yes. Access is role-based and HIPAA-compliant, with PHI encrypted in transit and at rest.

End-to-end revenue cycle management is complete financial oversight of every patient encounter, from scheduling and eligibility verification through coding, claim submission, denial resolution, payment posting, and patient collections. Ready Halo manages the full cycle for 28+ specialties so your front desk and clinicians never have to touch a claim.

Most practices go live within 2–3 weeks. We handle practice-management access, payer enrollments, and a parallel-run audit of your open claims so nothing falls through the cracks during the transition.

No. Ready Halo bills directly inside the system you already use, Epic, Athenahealth, eClinicalWorks, AdvancedMD, Kareo, NextGen, and 40+ others. There’s no migration or retraining.

Our certified coders scrub every claim against current payer rules before submission, and a dedicated denial team works rejections within 48 hours. Clean-claim rates above 98% combined with proactive eligibility checks cut preventable denials at the source.

Yes. Every coder is AAPC-certified and matched to your specialty’s current CPT, HCPCS, and ICD-10 requirements.

We document the denial reason and outcome so you have a clear paper trail, and flag any pattern that suggests a documentation or coding fix upstream.

We bill for 28+ specialties including primary care, cardiology, orthopedics, behavioral health, gastroenterology, radiology, urgent care, and ambulatory surgery. Every account is staffed with coders credentialed in your specialty’s rules.

Yes. We serve all 50 states, with coders trained on state-specific Medicaid and payer rules, see our States We Serve page for regional coverage details.

Yes. We operate under signed Business Associate Agreements, encrypt PHI in transit and at rest, enforce role-based access, and undergo annual third-party security audits.

Only the specific team members assigned to your account, under role-based permissions, not a shared pool of general staff.

Most clients pay a transparent percentage of monthly collections, so our fee scales with the revenue we actually bring in. See our Pricing page for indicative ranges by practice size.

No. Service runs month-to-month with 30 days’ notice to cancel.

Still have questions?

Talk to a billing specialist and get a free audit of your claims.