Last updated: July 21, 2026
Ready Halo (“Ready Halo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through readyhalo.com (the “Site”), how we use it, who we share it with, and the choices you have – including with respect to SMS/text message communications.
By using the Site or submitting your information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details: name, company/practice name, email address, phone number, and mailing address, submitted through our contact forms, audit request forms, or newsletter sign-ups.
- Practice information: specialty, practice size, EHR/EMR system, and billing-related details you share when requesting a consultation or audit.
- Communications: records of your correspondence with us, including messages sent via email, phone, or SMS text message.
- Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies (see our Cookie section below).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide the medical billing, coding, credentialing, and revenue cycle services you request
- Send appointment reminders, consultation confirmations, account notifications, and service updates
- Send SMS text messages you have opted in to receive, such as appointment reminders, account notifications, and follow-ups on your inquiry
- Improve our Site, services, and marketing communications
- Comply with legal obligations and enforce our agreements
3. SMS / Text Messaging Communications
If you opt in to receive SMS text messages from Ready Halo (through a web form or other medium), the mobile information you provide is used solely for the purpose of that communication and is never shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes.
This applies to all SMS consent categories, including appointment reminders, account notifications, and order/service alerts. Message frequency may vary. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP, and you can get help at any time by replying HELP or contacting us at info@readyhalo.com. See our full SMS Terms of Service for more detail.
4. Who We Share Your Information With
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf (e.g., hosting, email/SMS delivery, scheduling, and analytics platforms), bound by confidentiality obligations
- Legal and compliance purposes, if required by law, subpoena, or to protect our rights and the safety of others
- Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
We do not share SMS opt-in data or mobile phone numbers with any third party or affiliate for their own marketing purposes, under any circumstance.
5. Cookies
Our site uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and support basic functionality (such as forms and login areas, where applicable). You can control cookies through your browser settings; disabling cookies may affect some site features.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and communication records are retained in accordance with our internal record-keeping practices.
7. Your Rights and Choices
You may:
- Request access to, correction of, or deletion of the personal information we hold about you
- Opt out of marketing emails at any time via the unsubscribe link in any email
- Opt out of SMS messages at any time by replying STOP to any message
To exercise any of these rights, contact us using the details below.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our site and services are intended for business use by medical practices and healthcare organizations. We do not knowingly collect personal information from individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
Ready Halo: 539 W Commerce St, STE 2526, Dallas, TX 75208 Email: info@readyhalo.com Phone: +1 616-929-5663